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Event Operations Management and Logistics Planning


How do customers view a successful event?

How do we work effectively with our clients, sponsors, partners and sales force to create an event that is of the highest service quality and one that will elevate the level of empowerment in our banquet team?

How can I better manage my operations team to be consistent in managing events of all levels?

These are the questions we want to address in this 2-day intensive workshop. We will equip you with the knowledge and skills in banquet logistics planning, which can be applied to various special events from weddings & private parties, to corporate launches, galas and conferences. Whether you are a wedding planner, an event specialist, or a banquet manager, you will gain insights into industry practices and the available tools and technologies that are in the market that will further empower you to be an effective manager in your arena.

All our participants will be taught both the technical and skills aspects. The curriculum is delivered in various forms – hands-on activities, scenario role-play, discussions, presentations and experiential learning. Language: English Only.

Click here to download course brochure, contact +65 67330555 or email

– Our intake per class is small, to keep the training and coaching intensive and beneficial.
– Assessments will be conducted for the duration of this programme to determine the aptitude of students at the end of the programme.


Course Funding Support

Singaporeans and Permanent Residents are eligible for the Employment and Employability Institute (e2i) funding of up to S$240 and the Union Training Assistance Programme (UTAP) funding capped at S$250. Terms and Conditions apply.

e2i funding

  • Hannah and Masterclass participants group project
  • Banquet Operations Management
  • HGA Masterclass group discussion
  • Heaven's Gift Academy Masterclass Student's Presentation
  • Heaven's Gift Academy Masterclass Training
  • Event Operations lady tying a Chair Sash